Frequently Asked Questions

Answers to frequently asked questions

Do I need to be logged in for the automation to run?

No. All automations are being performed by our servers and you do not need to be signed in for the automations to run. Please note that it is important to make sure that the automation is in active mode for it to run. You can select the active/deactive mode for each automation within settings of each automation module.

Can I add a custom proxy address?

Yes, you can. It is recommended to use a proxy from the same country as country used to login to the Instagram account through browser/mobile device.

Instagram now detects static IPv4 and IPv6 addresses that are being used for automations and blocks IP addresses for 12 hours. If you using automations, you must use a dynamic mobile proxy or rotate ipv4 / ipv6 proxy.

The custom proxy should match following pattern: http(s)://ip:port OR http(s)://username:[email protected]:port.

In order to add a custom proxy, please use the following steps:

  • Login to your Instagram Bot Follower account.

  • Select Accounts from the left hand side menu.

  • Click on the three dots at the upper right corner of the account you want to add a custom proxy to.

  • Click Edit from the drop down box.

  • Add in your custom proxy address as indicated by the example pattern above.

  • Add in your Instagram accounts password.

  • Click Save Changes.

Our recommended proxy provider: You can purchase your own private 4G proxy from one of our approved sellers here.

Instagram (and other social networks) doesn’t know that you are using a proxy, so your trust score increases, there are no blocks, there is no risk of ban, and the IP changes automatically.

What is a custom proxy?

A proxy is a method used to perform actions using other computer network rather than our servers. It acts as a go-between link between your computer and Instagram.

A custom proxy is a proxy address purchased and managed by you.

You can purchase your own proxy from a 3rd party or use our approved seller listed above.

How do I change my proxy address?

You can easily do this on the Accounts section.

In order to change your proxy address, please use the following steps:

  • Login to your Instagram Bot Follower account.

  • Select Accounts from the left hand side menu.

  • Click on the three dots at the upper right corner of the account you want to add a custom proxy to.

  • Click Edit from the drop down box.

  • Add in your Instagram accounts password.

  • Click Save Changes.

Error Messages Related To Proxies

If you see the following error, it means that your proxy or IP has been rejected by Instagram:

"Sorry there was a problem with your request"

In this instance you need to check if the proxy address you are using is active. Use the following guide.

Is Instagram Bot Follower safe for use?

We have taken all security measures to reduce the ban rate. If you follow our recommendations, there shouldn’t be any problem.


  • It is not recommended to use our service and other third-party services simultaneously. If you have used another service provider, it is necessary to wait for 24 hours before starting our service.

  • It is not recommended to act on your own (like, follow, unfollow), when using our service.

  • Do not perform any actions in your account, when our service is running.

  • Try not to sign in to your account from different devices and IP addresses (use not more than 3 IP addresses).

  • We recommend you link your Instagram account to your Facebook account.

  • Specify your phone number in your Instagram account.

  • It is required to avoid constant confirmations by phone.

For new accounts:

  • Consider all aforementioned recommendations

  • Create a minimum of 9 posts

  • Always create captions and use hashtags with each new publication

  • Post once in two days, once a day will be even better

  • Publish not more than 3 photos at a time, and not more than 6 photos a day

  • Fill in “Name” field in your Instagram profile

How many followers can I get with IBF?

Since we do not sell followers or likes but offer an automation service, the number of followers earned can vary greatly from one user to another.

It depends on several aspects: To get more targeted users interested in your instagram profile, you should apply the correct settings. Be sure to activate the Follow Automation and Likes automation option. You’ll get 2-3 times more comments than with likes automation only. Your account should provide high-quality content updated on a regular basis.

We recommend that you create a new post once a day at least. Let us note that some accounts can gain more than 2000 new followers per month, while the others – 200 followers, new accounts – far less. This gain basically depends on the quality of the content and correct promotion settings.

Does this service attract real or fake followers?

All the followers you get through IBF are real and take the follow or like action by their smartphones and not by bots.

Do you provide a log for the automation activities?

Yes, each automation service has its own activity log for each instagram account so you can get the following:

  • Which automation service working better.

  • Which targeting option working better.

  • Is it a good requests rate or it needs justification.

How do I delete my account?

To delete your account, you need to follow the following steps:

  • Login to your account.

  • Select Profile from the left hand side menu.

  • Click Delete Account button.

  • Click Confirm button.

Alternatively, you can email us directly with a request to delete your account. You must email us from the email address used within the registration, and provide the following details:

  • The email used durin registration.

  • The name and surname used during registration.

  • The date of registration.

  • Confirmation that you want to delete your account from the platform.

How do I check if my proxy is active?

In order to determine if your proxy is active, you can use the following tool here.

What format is needed?

If your proxy does not require usename/password, then use the following format IP:PORT

Alternatively, use this format IP:PORT:USER:PASS