Consent Required Error

How to fix consent_required error message

You may experience error message "consent_required" when adding in an Instagram account to our bot. The error message appears when your Instagram account has not been fully set up yet.

To fix this do the following steps:

  1. Log into your Instagram account using a mobile application.

  2. Finish setting up the Instagram account and add in as much information/answer all data protection questions.

  3. Log back into our platform and re-link the Instagram account again.

TIP: Sometimes this can also be overcome by making the Instagram account a business account rather than personal.